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SmartScanit GroupTenancySense™
Plain-English reports · £4.99
TenancySense™ · Eviction notices · Rent increases · Arrears · Deposits · Agent fees · Repairs

Letter from your landlord or agent? Photograph it. Find out in five minutes whether you really have to leave or pay — and get the reply written.

TenancySense reads the letter, tells you what it legally is, what your landlord can and can't do next, whether the deadline is real — and writes your reply. Renters' Rights Act 2025 built in. In English or your own language.

1

Photograph it

The first page is enough. Add the other pages, the envelope, or your tenancy agreement's first page if you have it. Nothing is shared with your landlord or agent.

Tap to take a photo or choose a fileJPG, PNG or HEIC · up to 4 pages

Step 1 is free. You only pay if you want the full report.

£4.99 per document · no subscription
  • Do you have to leave? Section 21 no-fault notices are gone in England since May 2026 — many landlords are still sending them. A Section 8 notice needs the right ground, the right notice period and a court. A letter telling you to go is not an eviction.
  • Do you have to pay? Rent rises need a proper Section 13 notice and can be challenged at the Tribunal. Deposit deductions must be proved by the landlord. Most agent fees are banned.
  • The reply, written — to the landlord, the agent, the deposit scheme or the Tribunal, firm and polite, with gaps for your details.
  • Every deadline explained — what the date on the notice really means, when the council's duty to help kicks in, what happens at court.
  • In your language — the explanation translated; the letter kept in English because that's what the issuer needs.

Covers:

Section 21 & Section 8 noticesRent increase noticesArrears lettersDeposit deductionsAgent feesCouncil & housing association noticesCourt claim formsRepairs disputesScotland, Wales & NI rules includedNot mortgage or commercial leases

Why people use it

The law changed in May 2026

Renters' Rights Act: no more no-fault evictions in England, rent rises once a year with two months' notice, three months' arrears before a mandatory ground. Most tenants — and plenty of landlords — don't know yet.

Only a court can evict you

Not a letter, not a text, not a changed lock. Knowing exactly what stage you're at — and what the landlord still has to do — turns panic into a plan.

Early is everything

The council must help you from 56 days before you could be homeless. Deposit disputes have windows. Court forms have 14 days. We tell you which clock is running.

Straight answers

Is this legal advice?

No. TenancySense explains the letter, the rules that apply and the routes open to you, and drafts your reply. It's an information service; it doesn't represent you and can't guarantee an outcome. Shelter (0808 800 4444) and the council's Housing Options team are free and we point you to them.

I've been told to leave by a date — do I have to?

Almost never on a letter alone. Upload it and we'll tell you what it is, whether it's valid, and what has to happen before anyone can make you go.

I'm in Scotland, Wales or Northern Ireland

Covered — the rules differ (Notice to Leave, occupation contracts, notice to quit periods) and the report uses the right ones for your address.

What if it's already a court form?

Upload it today. We'll explain the form, the 14-day defence deadline and the free duty adviser you're entitled to at court.